About Only Pools and Hoses

About Only Pools and Hoses

Family-run.
Twelve years deep.

A small Perth pool service business with a name that winks, an owner who answers the phone, and a team that turns up the same Tuesday — every Tuesday. This is who we are and how we got here.

12Years in Perth
260+Customers
140+On regular plans
Hi, I’m Kieran

The owner answers the phone.

That’s the short version. The longer version is that I bought this business two years ago from the previous owner who’d run it for ten. I inherited a loyal client base, a reputation built one pool at a time, and a name with a wink in it.

I’ve spent every day since trying to do justice to all three.

The business has been going for twelve years in Perth. I’m part-time in the day-to-day operations — admin, scheduling, finance, and the bit of the business that lives behind a screen. Out on the road we have a small, tight team of technicians servicing pools across the metro, four days a week. Same techs, same pools, every visit.

If you call the office line, it’s me. If you SMS the message-only number, it’s me. If you’ve got an issue between visits, you’ll talk to a real person who knows your pool. That’s the whole offer.

— KieranOwner, Only Pools and Hoses
The story

How we got here.

Twelve years, one pool at a time.

·
2014
Started.
A single van and a few Perth pools. The previous owner started Only Pools and Hoses with a name borrowed from a British comedy and a commitment to do the work properly.
·
2014–2024
A decade of pools.
Ten years of weekly, fortnightly, and monthly service across Perth metro. Family pools. Lifestyle pools. Holiday rentals.
★
2024
The handover.
I bought the business from the previous owner. The brief was simple: don’t break it. Same techs, same pools, same standard.
·
2024–2026
Building on it.
Tightened operations, added Magna Minerals, started installing heat pumps properly, and rebuilt how we communicate with customers.
★
Today
260+ Perth families.
A book of 260+ Perth households across the metro, with 140+ on recurring service plans. Owner-run, family-feel, twelve years in.
12
Years in Perth
260+
Customers
140+
On regular plans
1
Owner who answers
What we believe

Five things, non-negotiable.

Every choice in the business gets tested against these five.

01
Skilled hands.

We’re tradespeople first. The work has to be right before anything else.

02
Honest mouths.

We tell customers what they need, not what makes the biggest invoice.

03
Local roots.

Perth, owner-operated. We know the suburbs, the bore water, the summer heat.

04
Family graft.

Small team, real people, every customer matters. Same techs come back.

05
A wink, not a wince.

We take pool care seriously. We don’t take ourselves seriously.

Our promise

Your pool, sorted.

Same team, every visit. Crystal-clear water, no surprises on the invoice, and someone you can actually call.

Counter-positioning

Who we’re not for.

We’re a great fit for some pool owners, and a terrible fit for others.

Maybe not us

What we don’t do.

  • Big national franchise pricing
  • Random tech every visit
  • One-page online booking with no human contact
  • Cheap-and-cheerful day rates with hidden costs
  • Pretend a pool needs work when it doesn’t
  • Push expensive upgrades on customers who don’t need them
Yes us

What we do.

  • Same techs every visit, every time
  • Three clear service tiers from $50/month + GST
  • The owner answers the phone
  • Honest assessments — we tell you what’s needed
  • Twelve years of Perth pool experience
  • A small enough team that you’ll never feel like a number

Sound like your kind of business?

Twelve years deep, owner-run, and ready to take care of your pool the way it deserves.